To provide reliable and courteous delivery service to customers with safety a top priority; to provide a communication link between customers and operations management; to operate and maintain assigned vehicle(s); and to maintain vehicle and customer records. Qualified candidates must be able to frequently lift cases weighing 50-75 pounds, working a 8 hour shift. This position requires the constant and repetitive sorting, stacking, loading and unloading of cases.
Hours are Monday - Friday, approx 8:00 am - 5:00 pm.
Responsibilities:
- Operates assigned vehicle in a safe and courteous manner.
- Maintains defensive driving.
- Provides a communication link between customers and staff.
- Reads and interprets maps and driving directions, and reads and interprets road signs in English.
- Maintains accurate, up-to-date records on trip sheets, customer forms, vehicle maintenance, fuel purchases, incident reports, accident reports, vehicle condition reports and other records that are requested from management.
- Performs minor maintenance tasks on assigned vehicle(s) as required.
- Serves as a positive role model while providing delivery service.
- Cleans, inspects, and services assigned vehicle.
- Operates equipment on vehicle to load, unload, or disperse product.
- Obtains customer signature or collects payment for goods delivered and delivery charges.
- Assists in loading and unloading truck manually.
- Deliver the merchandise to assigned customers in a prompt, safe, business like, and friendly manner while giving top priority to taking care of our customer's needs .
- Return all delivery receipts to the appropriate supervisor at the end of the shift.
- Work as a team member by interacting and communicating with fellow associates in a cooperative, constructive manner.
- Check accuracy and stability of the load.
- Maintain preventive maintenance for company vehicle.
- Maintain warehouse area, must be clean and organized and be in federal, state and local compliance.
- Complete all paperwork promptly and accurately to support the delivery and billing functions of the company.
- Understand and interpret policies and procedures to make decisions independently.
- Build and maintain quality customer relationships.
- Ensures safe, accurate, timely, and efficient deliveries of company products to our customers.
- Perform proper equipment maintenance as needed.
- Collaborate with management and sales representatives to communicate customer concerns and resolutions.
- Perform daily pre/post trip inspection of vehicles.
- Complete daily paperwork and computer data entry.
Qualifications:
- High school diploma or general education degree (GED)
- 2 to 5 years related experience and/or training; or equivalent combination of education and experience.
Skills & Abilities:
- Friendly demeanor: Always treat our customers like you would your family and friends
- Keen sense of direction: You should know how to read a map and find your way around your delivery area
- Dress the part: We’ll provide you with a uniform. We just ask that you keep it clean and come to work wearing it
- The desire to work as part of a team and enthusiasm for learning